Motivational Speaker | Customer Service | Author
Are you looking for motivation and inspiration for your next keynote or event? Research shows a boost in employee engagement and morale also boosts your company productivity and bottom line.
Dr. Gerald (Gerry) Blumenthal can help engage, inspire, empower and motivate your employees with his presentation.
Emotional Intelligence
The Key To Success In Life
What Is Emotional Intelligence?
Emotional Intelligence (EQ) is the ability to identify and manage your own emotions, while also understanding the emotions of people around you.
Individuals with higher EQs are better equipped to work in teams. They also successfully handle challenging conversations with colleagues, and can healthily manage stress.. Given this, it’s clear why employers place a higher value on emotional intelligence within their team. In fact, many even prioritize more than conventional intelligence.
Survey Reports
Various surveys conducted on emotional intelligence yielded the following:
- Harvard Business Review: 90% of people receive promotions and improve their skills due to an above average EQ.
- DePaul University: Sales reps with a high level of emotional intelligence produced twice the revenue of those with below average EQs.
- Robert Half International: A healthy sense of humor is a critical component in Emotional Intelligence.
- Yale University (Senior Thesis): Humor has a positive effect on memory. Participants were significantly more likely to remember the humorous sentences than the non-humorous sentences.
Emotional intelligence truly is an essential skill in the workplace and in life. On the surface, the concept of emotional intelligence seems rather serious, but it doesn't have to be that way. Humor contributes to one’s emotional intelligence, so by embracing and welcoming it, we can develop our skills while enjoying a good laugh with our colleagues. Humor also reduces fear, aids in relaxation, and makes each stepping stone in work and life far more memorable. Let's face it; who wouldn’t want a good laugh in the office every so often? And did I mention that laughter has wonderful side effects beneficial to our health?
In business, different people utilize different communication styles. It just so happens that Emotional Intelligence can help us more effectively communicate with others, build stronger relationships, and navigate difficulties or stressful situations. People who are able to laugh (at themselves or their troubles) are able to cope far more easily. It is for this reason that I constantly use humor to make my points more memorable.
Are you looking for motivation and inspiration for your next keynote or event? Research shows a boost in employee engagement and morale also boosts your company productivity and bottom line.
Dr. Gerald (Gerry) Blumenthal can help engage, inspire, empower and motivate your employees with his presentation.
Customer Service
As CEO of Evaluation Systems for Personnel (ESP) Gerry worked with a variety of companies including some of the largest airports in the world. In fact his company was responsible for increasing the customer service and sales skills of Atlanta Airport (Largest in the world) by over 30%.
Who is Dr. Gerald Blumenthal?
Dr. Gerald Blumenthal is a global entrepreneur who launched his first business, Sembel-it, in 1970 in South Africa. His company quickly grew to become the largest DIY business in Africa with 37 locations and more than 500 employees. He moved to America and launched ESP Shop in 1985, which has conducted more than 6.5 million secret shops and benefitted countless American businesses over the decades.
Companies in the Greater Houston area continue to utilize Gerald’s 50-plus years of business success to educate their executives, managers, and employees on the art and science of customer service.
Endorsements
I want to personally thank you for speaking to our recent Branch Manager’s Meeting. All of our 100 managers, and our Retail Administrative staff, thoroughly enjoyed your talk, and many have informed me they are using the booklet you distributed. Your presentation was outstanding.
Thank you so much for speaking to our Lockton Production Team. Your presentation was a huge hit and offered a unique way to gain insight into clients and prospects. If I can ever be a reference for you please let me know as I thoroughly enjoyed working with you and having you speak to our team. All the best!
Major Awards
Dr. Gerald D. Blumenthal Celebrated for Dedication to the Field of Business and Public Speaking by Marquis Who's Who
Gerald David Blumenthal, PhD channels years of expertise to his work with Evaluation Systems for Personnel HOUSTON, TX, April 27, 2023, Gerald Blumenthal has been included in Marquis Who’s Who. As in all Marquis Who’s Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
Toastmasters International Humorous Speaking 1st Place Award
eLit Awards - Silver Medal Winner - The Brass Compass
Forward National Literature Award - December 15, 2011
Client List
Handwriting Analysis
For nearly 40 years, Dr. Gerald Blumenthal has studied the intricacies of handwriting analysis, in particular the handwriting of serial killers. Discover all you need to know about the hearts of darkness and the legibility of their crimes.
Author of Six Books
Dr. Gerald Blumenthal is the author of six books, including The Brass Compass, The Monkey Key: Judgment Day, and Serial Killers: Their Lives, Their Crimes, and Their Handwriting. These riveting reads will keep you reading well into the night. Purchase your copies today!
